Intelligent Connectivity.
For Even More Efficient Vehicle usage.
Mercedes-Benz Trucks Uptime is defining new standards with intelligent connectivity of the vehicle. The result is significantly improved vehicle scheduling and higher vehicle availability.
Intelligent connectivity powered by Fleetboard significantly increases vehicle availability. Fully automatic telediagnosis continuously checks the status of the vehicle systems in real time, allowing critical conditions to be detected at an early stage and concrete instructions to be provided.
If maintenance and repair requirements are identified, your Mercedes-Benz Trucks Service Partner will inform you in person and support you with an optimal repair solution, tailored to your business needs.
The integrated solution: apart from the truck, MercedesBenz Trucks Uptime is increasingly keeping an eye on driving-relevant components of the trailer. By regularly checking drivingrelevant systems such as the trailer, the availability of the truck combination can be increased).
Mercedes-Benz Trucks Uptime can significantly reduce breakdowns and other unplanned downtime. Planned workshop visits can also be combined for greater efficiency, improving the scheduling and availability of your fleet.
Real-time Support for Customer Repairs.
Mercedes-Benz Trucks Uptime provides you with timely information and concrete instructions via the customer portal on necessary repair measures for your truck or trailer that you can easily carry out yourself, thereby avoiding unnecessary workshop visits and repair costs.
Efficient Management of Repair & Maintenance Work.
Your Service Partner bundles the pending repair and maintenance tasks and contacts you to arrange an appointment, optimally tailored to your personal schedule and the maintenance requirements.
Avoiding Vehicle Breakdowns.
If a truck is in acute danger of breaking down, you will be informed by the Mercedes-Benz Trucks Customer Assistance Centre (CAC) without delay. If an immediate repair is required, the CAC will help you to arrange a workshop appointment that is optimally tailored to your vehicle route and transport assignments.
The CAC will check first that the required parts and resources are available at the workshop so that the vehicle can be repaired straight away.
